drnafss@gmail.com Mon–Sat · 10AM–5PM Ongole, Andhra Pradesh
96661 11118
Register

Claim Processing

Home  »  Services  »  Claim Processing
Time-Bound
Family First
Family Benefit on Demise

How the DFC Claim Works

When an enrolled FSS 2.0FBSXls member passes away, the scheme triggers a Demised Members Fraternity Contribution (DFC) cycle. Every active member is asked to contribute ₹600 per death. This pool — combined with the corpus — is disbursed to the registered nominee of the deceased member.

Current benefit: ₹18.50 Lakhs (floating — depends on active membership strength)

Historical context: DFC was ₹15 Lakhs until June 2015, raised to ₹20 Lakhs until June 2023, and currently floats at ₹18.50 Lakhs.

Current DFC Snapshot
Current DFC Amount ₹18.50 Lakhs
Contribution per Member ₹600 per death
Active Members 4,644+
Processing Time Within prescribed period
Process

Five-Step Claim Process

A structured, transparent process to ensure prompt disbursement to the bereaved family.

1
Notify the FSS 2.0FBSXls Office

The nominee or family member informs the FSS 2.0FBSXls office of the member's demise as soon as possible.

2
Submit Claim Documents

Provide the required documents (see below) to the FSS 2.0FBSXls office in person or by courier.

3
Verification

The Managing Committee verifies the claim, member status, and nominee details.

4
DFC Collection

A fraternity contribution bill is raised among all active members to pool the benefit amount.

5
Disbursement

The DFC amount is transferred directly to the nominee's registered bank account.

Documents Required for Claim

  • Original Death Certificate of the member
  • Identity proof of nominee (Aadhaar / PAN)
  • FSS 2.0FBSXls Membership Number / FSS 2.0FBSXls card
  • Proof of relationship between nominee and deceased
  • Nominee's bank account details with cancelled cheque
  • Duly filled claim form (available at FSS 2.0FBSXls office)

Claims filed promptly are processed faster. We strongly recommend keeping all nominee documents updated. In case of any difficulty, the FSS 2.0FBSXls team is here to assist the bereaved family through the entire process.

Need Help With a Claim?

Reach the FSS 2.0FBSXls office directly or log in to check your membership status.

Contact FSS 2.0FBSXls Office Member Login — Check Status
Help Center

Claims Process — Frequently Asked Questions

Answers to the most common questions from our members.

A claim generally requires the deceased member’s death certificate, proof of the registered nominee’s identity, and the completed FSS claim form. The FSS office will confirm the exact documents based on the member’s scheme and status.
The registered nominee of the member is entitled to file and receive the claim. This is why keeping your nominee details up to date in the member portal is important.
Once all required documents are submitted and verified by the FSS office, verified claims are processed promptly. Incomplete documentation is the most common cause of delay.
The benefit corresponds to the member’s scheme tier (Platinum, Premier or Primary) and the pooled fund for that term. The applicable amount is paid to the registered nominee.
The family or nominee should contact the IMA APPA FSS office as early as possible. Office contact details are available on the Contact and Support pages.